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...jitsu, and more than 85,000 custom applications used by's 47,700 customers such as Japan Post, Kaiser Permanente, KONE and Sprint Nextel. is the fastest platform for buildin...
Friday, 22 May 2009

...s of cloud platforms first-hand at over 150 customers, including companies like Avago, Genentech, Japan Post, Qualcomm, Starbucks and Dolby. Once customers experience the benefits of cloud platforms -...
Sunday, 12 April 2009 to financial results for its fiscal fourth quarter ended Jan. 31. The cloud computing CRM specialist posted net profits of $13.75 million for its fourth quarter and revenues of $1.077 billion for t...
Wednesday, 25 February 2009

We're going to be extending the current postings for the Force for Facebook Toolkit with a few sample postings. First, I'm going to just reiterate some of the steps in the installation process. Afte
Sunday, 08 February 2009

...mpaign details. This kind of data would typically need to be extracted from Salesforce, digested, and reposted to your external site...a process that, including reviews and upload cycles, could take d...
Sunday, 11 January 2009

...oth worlds together," Salesforce VP of platform marketing Adam Gross said in an interview. In a blog post, Google also suggested a few example applications that could take advantage of Google App E...
Friday, 12 December 2008

...aving modest success... People are stupid." So customers like Flextronics (200,000 SaaS users), Japan Post (45,000 SaaS users), and Wachovia (55,000 SaaS users) are stupid? McKinsey reports that t...
Thursday, 11 September 2008

...e partnership, Google tried to improve enterprise confidence in Google Apps by acquiring Postini, a vendor that handles e-mail messaging encryption. The overall partnership has been...
Friday, 27 June 2008 tap into the innovative power of their customer, partner or employee communities by allowing them to post, discuss, and vote on ideas. Since its release, this application has enabled companies t...
Monday, 16 June 2008

Salesforce has posted the video from Marc Benioff's Dreamforce  keynote. 2007 Dreamforce Keynote .
Thursday, 27 September 2007

...ld do the same. I've been meaning to blog about this since they first released it but Mark Mangano's post over at just reminded me to get off my duff and write about it.  B...
Saturday, 17 February 2007

... What was the second email?  A notification from Typepad that Peter Coffee had replied to my blog post from a day earlier. Here's what Peter had to say: Well, I'm glad to know that I'm personall...
Wednesday, 31 January 2007

If you are a small business owner that is considering the use of, don't get seduced by their $695 for five (5) users per year on Team Edition; it is simply a bait and switch tactic l
Tuesday, 30 January 2007

One of my biggest complaints with is how they seem focused on ways to nickel and dime their customers. I was just reading one of their help files[1] and found the following example
Monday, 29 January 2007

Yesterday I posted about asking to add a a category for Professionals. I also signed up yesterday to be the organizer for the new Atlanta Admin and Develop
Thursday, 04 January 2007

Between a Rock and a Hard Place? Sculpture by Nancy Doran In a previous post I posed the question: Is TRUSTWORTHY? Although I was a bit vague in that post, I had planned to follow up
Tuesday, 10 October 2006 I wasn't planning on writing a complete manual on URLs when I sat down to write this post. :) BTW, one of my ongoing campaigns has for a long time been to see more web developers ...
Monday, 02 October 2006

Gotta love it! See Fifedog's comments on The Official Salesforce Blog in response to their post People are talking about the Salesforce Sandbox (emphasis mine): I think the sandbox is over hy
Friday, 18 August 2006

Scott Hemmeter at the CRM Consulting Service ArrowPointe recently posted on his blog Perspectives on a blog entry about a freely available S-Control he developed that he's calling Inf
Thursday, 17 August 2006

Starting with this post I'm introducing a new theme, that of TRUST. So the question I am posing today: Is TRUSTWORTHY? Now I don't mean "Can you trust to act
Wednesday, 16 August 2006

...hings you can't do with Outlook Edition. But those tidbits will just have to be the subject of a future post. You can't expect me to blow all my content on this one little post, now can you? (P.S. C...
Tuesday, 15 August 2006

...this for a while, but I kept getting side-tracked and never got around to it.  To date, every blog post I have made has been critical of Even my reason for starting the blog was t...
Friday, 23 June 2006

I'd like to make a further point about Mike@msn's comment on my earlier post Wait! Don't Add that ( License! related to when he said (emphasis mine): Consider the downside of purchasing
Friday, 02 June 2006

Mike@msn commented on my earlier post suggesting that customers should be very careful when adding licenses by saying that: It's definitely a risk reward proposition, but at least the
Friday, 02 June 2006

In commenting on my post entitled "Is Hosted CRM Viable?" Enough BS asks: "I do not understand how you see local software as the answer to hosted software reliability problems. Could yo
Friday, 03 February 2006

I just read Phil Wainewright's blog post about SalesForce entitled "Benioff: Customers want integration, customization" where Marc Benioff boasts: "Well, you know, it's very customer dr
Thursday, 02 February 2006

Okay, the title of this post is deliberately provacative. And no, I don't actually think actually hates its Professional Edition and Team Edition customers. But I do think they treat Pr
Monday, 30 January 2006

...bout  And if you have anything you think I should mention, leave a comment on this post. NOTE: I'm amending this post because I was referenced as an "anonymous blogger&quot...
Monday, 30 January 2006

...oks that many vendors don't tell you about:
Friday, 19 September 2008

Ron, thanks for the comment, and I hope to cover your question in a post by early next week. Glenn, your second comment hit the nail on the head. Enterprise customers get all the love; Team and Profe
Thursday, 01 February 2007

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