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...stion their analysis or numbers (we'll leave that to experts like Vinnie Mirchandani), but we also don't think this really answers the question about what cloud platforms can do for a business. Clou...
Sunday, 12 April 2009

...P a long time ago." In a moment of candor, the best comparison to on-premise software the Lawson CEO can think of is cocaine. Enough said. We'd laugh, until we'd remember what a painful drain this is ...
Thursday, 11 September 2008

...s e-mail into a hosted model where they don't keep servers on premise, says Jeffrey Kaplan, president of THINKstrategies, a SaaS consulting firm. "But this friendly relationship [between Google an...
Friday, 27 June 2008

...an to play a long game. As I said previously, I have a great deal of respect for Peter. But honestly, I think he is seeing what he wants to see. He said Salesforce.com has a corporate ethic of "...
Wednesday, 31 January 2007

...at the features you DO NOT get if you are on Team Edition as per Saleforce.com's own edition comparison (think you might need any of these?): Salesforce AutomationSalesforce Console Customizable F...
Tuesday, 30 January 2007

...om Marketing sponsors user groups and also puts on periodic dog-and-pony shows, but it really is hard to think with all those Salesforce.com folks hovering around. Frankly it feels a little bit like a...
Wednesday, 03 January 2007

...e, and this problem is a concern for European customers of US-hosted on-demand services. What do you think? Rup My first thoughts when I read this were simply: "Wow! That thought take...
Tuesday, 10 October 2006

...well as that's exactly what I focused on; reselling third party components and tools to developers. So I think I have the authority to comment on this. This strategy of launching a new programming lan...
Monday, 09 October 2006

...esforce.com implemented them and they didn't have the foresight to coordinate on conventions. However, I think I've documented the most important URLs and with the above information you can probably g...
Monday, 02 October 2006

...rce Blog in response to their post People are talking about the Salesforce Sandbox (emphasis mine): I think the sandbox is over hyped and over priced, in my personal opinion. We use the sandbox ri...
Friday, 18 August 2006

...r act together on the uptime issue although I'm sure they will continue to have hiccups in the future. I think uptime/downtime is more an issue of the industry learning about how to implement best pra...
Wednesday, 16 August 2006

...ce.com loose as much as 8% of their share price, all because of skittish  investors with short-term thinking! The sad thing is that adding subscribers is one of the key things an annuity-based bu...
Friday, 23 June 2006

...orce you to pay for the maximum licenses you've needed instead of the number you currently need. Let's think about this from a SalesForce.com's competitor's standpoint. If I were a competitor of Sal...
Tuesday, 06 June 2006

... years, whereas the ROI of sForce is usually achieved within the year. Mike makes a good point, but I do think it's kind of like saying after the car accident: "Hey, you lost your leg but look at...
Friday, 02 June 2006

I think SalesForce.com would be a perfect buyer for Borland IDE Tools business, don't you?  Click the link to read more.
Thursday, 09 February 2006

... Hosted CRM) is Hosted CRM a viable source? Can we rely on it? And I replied to him with this answer: I think hosted crm will eventually get past these problems, but we've got a long way to go in ter...
Thursday, 02 February 2006

Okay, the title of this post is deliberately provacative. And no, I don't actually think SalesForce.com actually hates its Professional Edition and Team Edition customers. But I do think they treat Pr
Monday, 30 January 2006

...so to take about some of the really cool things about SalesForce.com.  And if you have anything you think I should mention, leave a comment on this post. NOTE: I'm amending this post because I ...
Monday, 30 January 2006

I think it's worth highlighting another of the key reasons why SaaS solutions tend to have higher customer satisfaction results than on-premise software vendors (OPSV). The OPSV business model is dri
Friday, 12 September 2008

...thorized. I agree that their sales persons are just sharks who try to close a deal without stopping to think, and their billing department seems more like a collections department. I regret that the...
Friday, 20 April 2007

I think it's important to note that above all else Benioff is a salesman. He knows the art of up-selling, and that has been disseminated to the entire organization. I've personally criticized Salesf
Monday, 16 April 2007

...M (and even Professional) Edition being a trap better than I could make it. Why on earth Salesforce.com thinks the data loader should be exclusive to Enterprise and Unlimited Edition customers is bey...
Monday, 05 March 2007

...ge and customize, in the same place (same login) where I review my customer opportunities. What do you think? ...
Saturday, 24 February 2007

I think that Team Edition is great for a pilot for a small company to see if they will use salesforce without too much of a financial commitment, just like you have different price levels for auto's,
Wednesday, 14 February 2007

...ition. My work has been with customers that have Enterprise or Unlimited Editions so I didn't initially think about that limitation. So an argument can be made that users of Team or Professional Ed...
Thursday, 01 February 2007

...ure, isn't it? What about the high that people get from knowing they're doing *good* things? I'd hate to think of a world in which that wasn't a factor." Actually, not at all; you didn't read the con...
Tuesday, 30 January 2007

...ure, isn't it? What about the high that people get from knowing they're doing *good* things? I'd hate to think of a world in which that wasn't a factor. As for "one-sided" contracts, I invite compari...
Tuesday, 30 January 2007

...riday, but it is available to the public at the Suwanee, Georgia police department for a small fee of (I think) $3.00. This is an outrageous crime and a more outrageous response from Salesforce....
Sunday, 07 January 2007

... and larger; at their most recent dog & pony show in Atlanta I attended I spoke with several users I think has groups that large. With that many potential users, I'll bet you could get your sales ...
Friday, 10 November 2006

...arned about the potential pitfalls. :) That said, I would like to postulate that, with microformats I think we'll start to see "Casual Web Services (CWS)" or maybe we'll call them "Structured Scree...
Thursday, 12 October 2006

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