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...ughs to everyone at no additional cost.” "Like clockwork, Salesforce CRM and the Force.com platform just get better," said Ed Romson of Plantronics. “It’s what separates the value of the cloud...
Wednesday, 13 May 2009

...hange. Cloud platforms provide savings at each layer of the stack, and McKinsey's analysis focuses on just the lowest levels of the stack, thus missing most of the savings potential. We have se...
Sunday, 12 April 2009

...EO, Salesforce.com, in a statement. "At a time when capital is precious, big-ticket software purchases just don't make sense." Salesforce.com officials also said the amount of net paying customers ...
Wednesday, 25 February 2009

...the current postings for the Force for Facebook Toolkit with a few sample postings. First, I'm going to just reiterate some of the steps in the installation process. After you've installed the toolk...
Sunday, 08 February 2009

...me public-facing web presence to show content directly out of your Salesforce org! Of course, you could just pull "content" out of your org, but the power of Sites is being able to pull real-time data...
Sunday, 11 January 2009

...ny must have an on-demand strategy. "Getting signed up as a SaaS customer is fast, but getting out is just as fast." Switching costs are lower for SaaS applications. This key feature has fueled the ...
Thursday, 11 September 2008

...ing to blog about this since they first released it but Mark Mangano's post over at SalesforceWatch.com just reminded me to get off my duff and write about it.  By the way, another company now do...
Saturday, 17 February 2007

...ore examples, and plan to as I have the time to write about each of them fully. What's more, it's not just about the big things Saleforce.com might do, it's all the little things like this no data e...
Wednesday, 31 January 2007

... definition are scraping to get by and every little expense can be a killer. Small businesses typically just cannot afford to pay for a Professional license let alone an Enterprise license. Yet many o...
Tuesday, 30 January 2007

...mplaints with Salesforce.com is how they seem focused on ways to nickel and dime their customers. I was just reading one of their help files[1] and found the following example (emphasis mine.): Salesf...
Monday, 29 January 2007

Peter Coffee, one of the two men (formerly) from the media I respect the most[1] just blogged about how code running on Apex "is safe" from prying eyes because you never install at a custome
Sunday, 28 January 2007

... folks hovering around. Frankly it feels a little bit like a cult if you ask me, but maybe they are all just happy they're making so much (of our) money... ;-) Anywho, if you would like to find and ...
Wednesday, 03 January 2007

....) upon request through a subpoena, without them warning the targeted client/user? This is what has just happened with the SWIFT inter-bank messaging company which is Belgian, but handed over conf...
Tuesday, 10 October 2006

...ed one that already exists?  After all, most of the functionality is in the class library; why not just create a class library for Java or C#/VB.NET or PHP or Ruby instead of an entire new langua...
Monday, 09 October 2006

...d that Professional and Team customers are second class and don't need access to the API because we are just not sophisticated enough to need it. (Sorry there if my sarcasm there is just a bit too obv...
Monday, 02 October 2006

...s/integrations leave sandbox to the bigger kids. Ouch! Personally I think it is really bad form and just plain short sighted when a software company's pricing policy places features out of reach o...
Friday, 18 August 2006

...force.com. Totally cool! Of course the first thought that went through my mind was: Wow! That sounds just like a Poor Man's Wiki! I haven't actually used InfoCenter so I don't know how much functi...
Thursday, 17 August 2006

... I have railed on Salesforce.com for their system being down, but let's be real. I over-reacted; it was just a minor infraction. Problems like that pointed to either teething pains of SaaS or incompet...
Wednesday, 16 August 2006

...or deleting Contacts in SalesForce.com account if I edit or delete the contact records in Outlook, so I just point the synchronizer to a Salesforce.com-specific contact folder in Outlook and leave it ...
Tuesday, 15 August 2006

... it; I signed up a Team Edition account for use with one of my projects. I would have preferred to have just used one Enterprise account, but it was cheaper to have one Professional account with three...
Friday, 23 June 2006

...y employs 10 sales reps but usually only needs one, the cost of those extra nine licenses offseason are just as painful to that small business as the cost of the extra 90 licenses is for the larger on...
Friday, 02 June 2006

...han Exxon Mobil did in 2005! So in other words, comparing SaaS to packaged software is not the point. Just because a specific SaaS provider offers a cost that is only marginally better optimized for...
Friday, 02 June 2006

...e.  In other words, the user shouldn't even need to know when SalesForce is down; everything would just keep working. And local software can provide a lot of other benefits besides reliability....
Friday, 03 February 2006

I just read Phil Wainewright's blog post about SalesForce entitled "Benioff: Customers want integration, customization" where Marc Benioff boasts: "Well, you know, it's very customer dr
Thursday, 02 February 2006

...we've got a long way to go in terms of best practices for hosted alternatives.  SalesForce.com has just been too arrogant to acknowledge they are no where close to perfect yet. Best practices m...
Thursday, 02 February 2006

...res about it's Enterprise Edition customers as it's Professional Edition and Team Edition customers are just afterthoughts.  SalesForce.com has not really tried to craft solutions that actually ...
Monday, 30 January 2006

...orce.com user, and have a love/hate relationship with it.  Well, hate is too strong a word, let me just say that: At times I can find SalesForce.com intensely frustrating.  And I don't (alw...
Monday, 30 January 2006

... within existing customers a more profitable activity. So SaaS vendors have a greater incentive to not just move on to the next deal once the check clears. One consequence of this difference in ...
Friday, 12 September 2008

...s I always wanted to show latest news for my keywords in my sidebar. It was very easy with this widget. Just a small copy paste and it was done. Great indeed. ...
Saturday, 23 June 2007

...umber of licenses but we had some questions about pricing and also we had asked them repeatedly to not just try charging a credit card but to send us an invoice ahead of time that we can pay with a c...
Friday, 20 April 2007

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